Refund Policy

Last updated: [DATE — fill in before publishing]. Applies to PrintRank PRO subscriptions.

Draft template — written ahead of Stripe integration going live. Review and adjust once real billing terms (price, billing cycle, trial length) are finalized, and get real legal review before relying on this for launch.

1. Free tier

PrintRank’s FREE tier has no charge and nothing to refund. You can use it for as long as you like, or upgrade to PRO at any time.

2. PRO subscription cancellation

You can cancel your PRO subscription at any time from your account’s billing page. When you cancel, you keep PRO access until the end of your current billing period — we do not cut off access immediately upon cancellation. Your subscription will not renew after that period ends.

3. Refunds

[POLICY TBD — pick one and finalize before launch:]

Option A — no partial refunds: Subscription fees are non-refundable except as required by law. Cancelling stops future billing but does not refund the current period.
Option B — short refund window: If you cancel within [7/14] days of your first PRO charge, you may request a full refund by contacting [CONTACT EMAIL]. Refund requests after this window are handled case-by-case.

4. Billing errors

If you believe you were charged in error (duplicate charge, charge after cancellation, incorrect amount), contact [CONTACT EMAIL] and we will investigate and correct confirmed errors promptly.

5. Price changes

If we change PRO pricing, we will notify active subscribers at least [30] days before the new price takes effect. Continuing your subscription after that date means you accept the new price.

6. Contact

Billing questions can be sent to [CONTACT EMAIL, e.g. hello@printrank.io].